okbey Privacy Policy

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who interact with okbey, including:

• Registered Users who hold an active okbey account
• Visitors who browse the okbey platform without registering
• Individuals who contact okbey through customer support channels
• Anyone who participates in okbey promotions, surveys, or feedback programs

If you are using okbey on behalf of another person, you represent that you have the authority to bind that person to this policy and that you accept this policy on their behalf.

2. Data Controller Information

okbey.cam acts as the data controller for all personal data collected through the okbey platform. As data controller, okbey determines the purposes and means by which your personal data is processed. For any privacy-related inquiries or requests, you may contact us at:

• Email: [email protected]
• Live Chat: Available 24/7 through the okbey platform

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register an okbey account, update your profile, make deposits or withdrawals, or contact our support team, you provide us with personal data directly. This includes:

• Identity data: Full legal name, date of birth, government-issued ID number
• Contact data: Email address, mobile phone number, residential address
• Financial data: Payment method details (GCash account, PayMaya account, bank account numbers with BPI, BDO, Metrobank, or UnionBank), transaction history
• Verification documents: Copies of government-issued ID (such as Philippine passport, SSS card, PhilHealth ID, or driver's license), proof of address, and source-of-funds documentation where required
• Communications: Records of your interactions with okbey customer support, including live chat logs and email correspondence
• Preferences: Language preferences, notification settings, and responsible gaming limit configurations

3.2 Data Collected Automatically

When you access and use the okbey platform, certain data is collected automatically through cookies, log files, and similar tracking technologies:

• Device data: Device type, operating system, browser type and version, screen resolution
• Network data: IP address, internet service provider, approximate geolocation (country/region level)
• Usage data: Pages visited, games played, session duration, click patterns, deposit and withdrawal behaviors
• Session data: Login timestamps, session tokens, and activity logs used for security and fraud prevention

3.3 Data from Third Parties

okbey may receive personal data about you from third parties in limited circumstances, including:

• Identity verification and KYC (Know Your Customer) service providers
• Payment processors and e-wallet providers such as GCash and PayMaya
• Fraud detection and anti-money laundering compliance partners
• Regulatory authorities such as PAGCOR, where legally required

4. How okbey Uses Your Personal Data

okbey processes your personal data for the following purposes, each supported by a lawful basis under applicable Philippine data protection law:

Purpose	Data Used	Lawful Basis
Account registration and management	Identity, contact, verification data	Contract performance
Processing deposits and withdrawals	Financial, identity data	Contract performance
Identity verification and KYC compliance	Identity, verification documents	Legal obligation
Fraud prevention and security monitoring	Usage, device, network data	Legitimate interest
AML and regulatory compliance	Identity, financial, transaction data	Legal obligation
Customer support and dispute resolution	Communications, account data	Contract performance
Responsible gaming monitoring	Usage, financial, behavioral data	Legal obligation / legitimate interest
Platform improvement and analytics	Usage, device data (anonymized)	Legitimate interest
Promotional communications (with consent)	Contact, preferences data	Consent

5. Cookies and Tracking Technologies

5.1 Types of Cookies Used

okbey uses cookies and similar tracking technologies to operate the platform, improve your experience, and support our security and compliance obligations. The main types of cookies we use include:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled. They manage your login session, maintain your account security, and remember your language and currency preferences.
• Performance cookies: Collect anonymized usage data to help us understand how players navigate the okbey platform and identify areas for improvement.
• Functional cookies: Remember your preferences, such as game settings and responsible gaming configurations, to improve your experience on return visits.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access attempts, and bot behavior.

5.2 Cookie Management

You may control non-essential cookies through your browser settings. However, disabling strictly necessary cookies will prevent you from logging in and using the okbey platform. Instructions for managing cookies are available in your browser's help documentation.

6. Sharing and Disclosure of Personal Data

6.1 When We Share Your Data

okbey does not sell your personal data to any third party. We share personal data only in the following circumstances and only to the extent necessary:

• Service providers: Third-party companies that process data on our behalf, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, cloud hosting providers, and customer support platform operators. These providers are bound by strict data processing agreements.
• Regulatory authorities: Where legally required, we share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government agencies.
• Law enforcement: Where we are legally compelled to do so by a valid court order, subpoena, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of okbey's assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6.2 What We Never Do

okbey will never:

• Sell your personal data to advertisers, data brokers, or other commercial third parties
• Share your financial data with third parties for their own marketing purposes
• Disclose your account information to other Users of the platform
• Transfer your data to countries that do not provide an adequate level of data protection without appropriate safeguards

7. Data Retention

okbey retains your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with our legal and regulatory obligations. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction
• KYC documentation: Retained for a minimum of five (5) years after account closure
• Customer support records: Retained for three (3) years from the date of the interaction
• Usage and analytics data: Retained in anonymized form indefinitely; identifiable usage data retained for twenty-four (24) months

When retention periods expire, data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual.

8. Data Security

okbey takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, accidental loss, alteration, and disclosure. Our security measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the okbey platform
• Encryption of sensitive data at rest, including payment method details and government ID copies
• Role-based access controls ensuring that only authorized okbey personnel can access personal data, and only to the extent required for their role
• Regular security audits and penetration testing conducted by independent third-party specialists
• Multi-factor authentication options for account access
• Automated fraud detection and anomaly monitoring systems running continuously

While okbey employs industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying okbey immediately if you suspect unauthorized access to your account.

9. Your Rights Under Philippine Data Privacy Law

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, you have the following rights with respect to your personal data held by okbey:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and disclosed.
• Right of access: You have the right to request a copy of the personal data okbey holds about you and information about how it is processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact okbey through the live chat on the platform or by emailing [email protected]. We will respond to all valid requests within thirty (30) calendar days.

10. Children's Privacy

The okbey platform is strictly for individuals aged twenty-one (21) years and older. okbey does not knowingly collect personal data from anyone under the age of twenty-one. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account, delete the data, and take appropriate steps to prevent further access. Parents and guardians who believe their minor child may have accessed okbey should contact us immediately at [email protected].

11. Changes to This Privacy Policy

okbey may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered Users by email or through an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how okbey protects your data. Continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms.

12. Contact Us About Privacy

For any questions, concerns, or requests relating to this Privacy Policy or the personal data okbey holds about you, please contact our data privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the okbey platform
• Response Time: Within 30 calendar days for formal data rights requests; within 48 hours for general privacy inquiries

If you are not satisfied with okbey's response to your privacy concern, you may escalate your complaint to the National Privacy Commission of the Philippines (NPC), which oversees enforcement of the Data Privacy Act of 2012.